DigitalOcean Platform Overview

Platform Overview

Information about the DigitalOcean platform, like billing and taxes, release notes, regional availability, and SLAs.

Product Information

Release notes track incremental improvements and major releases for the DigitalOcean cloud platform.
Availability of DigitalOcean products by datacenter and region.
Product lifecycle stages define how we stage, release, and retire product functionality.
DigitalOcean’s product Service Level Agreements.
DigitalOcean DDoS Protection provides free, always-on protection from distributed denial-of-service (DDoS) attacks for applicable DigitalOcean resources.
We publish our IP ranges as a CSV (comma-separated value) file, which is updated automatically.
digitalocean.com

Platform Information

Manage your team membership and your name, sign-in method, and email subscriptions with your personal DigitalOcean account.
Teams are how you manage your billing and infrastructure on DigitalOcean. You can work by yourself by remaining the only member of a team, or collaborate by adding more members to teams you own.
Information on billing, including invoices, billing alerts, payment methods, late payments, and taxes.
Certification and transparency reports about our SOC 2 Type II certification, data center compliance, GDPR, Privacy Shield, and more.
digitalocean.com
Our six security pillars guide how we secure our products and platform.
digitalocean.com
Legal policies and security information, including our terms of service agreement and privacy policy.
digitalocean.com

Need Help?

Incident history, maintenance updates, and real-time and historical data on system performance.
digitalocean.com
Looking for technical support with your DigitalOcean account or infrastructure? Start here.
We provide free, ticket-based support to all customers and offer paid support plans with quicker response times, live chat, and more.
Vulnerability disclosure and private bug bounty program in partnership with Intigriti.
app.intigriti.com
Contact our SOC team to report abuse on a site hosted by DigitalOcean.
digitalocean.com

More Resources

Thousands of tutorials, videos, and answers to questions on software development, server administration, installing and configuring open source tools, and other technical topics.
digitalocean.com/community
Tools, apps, wrappers, and API integrations created by DigitalOcean and the developer community.
digitalocean.com/community

Latest Updates

3 May 2024

  • You can now add purchase orders to your team to include purchase order information on your monthly invoices and track usage against your purchase orders.

12 April 2024

  • Team members with the biller role can no longer access information about shared resources. Previously, billers could access this information via the API, but not the control panel.

15 March 2024

  • We’ve released feature preview, a way to opt into beta offerings from DigitalOcean.

For more information, see the full release notes.